Frequently asked questions
What is Experience Terschelling?
Experience Terschelling is an online provider of holiday homes on Terschelling that you can book online. It is also part of OntheWadden.com.
Can I also make a booking by telephone?
Yes, you can also book with us by telephone. You will find all our contact details at the bottom of this page.
Why is no one answering the telephone when I call during opening hours?
In most cases, we are busy with another call. You can try again later or send an email to waanders@waddenreisburo.nl.
Do we need to reserve the ferry?
We recommend reserving the ferry in advance. You can make your ferry reservation via Doeksen.
How does transport work when I arrive on Terschelling?
Buses and/or taxis will be waiting for you upon arrival. If you wish to use public transport, we recommend checking your journey in advance. You can do this easily via 9292.nl. You can also hire bicycles from the various bicycle hire companies on Terschelling. They will also take care of your luggage transport.
Where can I find the key to my accommodation?
You can select your accommodation on Huurvoorwaarden.nl, where you will find all the necessary information about the accommodation. You will also receive arrival information from us by email before your stay on Terschelling begins.
How do I know the address of my accommodation?
You can select your accommodation on Huurvoorwaarden.nl, where you will find all the necessary information about the accommodation.
What time can I check in and out of my accommodation?
Arrival and departure times can be easily found on Huurvoorwaarden.nl. Select your accommodation and you will find all the information about arrival, departure and other matters.
My accommodation does not include linen. Where can I rent linen?
You can rent linen at Linnenservice Terschelling.
Where can I rent bicycles on Terschelling?
You can easily do this at Online bicycle rental.
What events are there on Terschelling?
All events on Terschelling can be found on the Events calendar.
Why do I pay tourist tax?
All information about tourist tax can be found on the website of the Municipality of Terschelling.
Couldn’t find the answer to your question? Feel free to contact us!
Can't figure it out yourself?
We are here for you!
Not sure which accommodation suits your needs? Can’t find what you’re looking for? Or is your desired accommodation already booked? Feel free to contact us!
We will be happy to help you find your perfect holiday accommodation. As true islanders, we will also be happy to point out the most beautiful spots!
Information about cancelling and answers to frequently asked questions can be found by clicking on the links.